Taobao Guide

Download Taobao App

Get started with Taobao on your device

iOS Devices

Download Taobao on your iPhone or iPad

1

Change App Store Region

Go to Settings > [Your Name] > Media & Purchases > Country/Region > Change to China

Change App Store Region
2

Search for Taobao

Open App Store and search for "淘宝" or "Taobao"

Search for Taobao
3

Download and Install

Tap "Get" to download and install the app

Install Taobao
App Store

Android Devices

Download Taobao on your Android phone or tablet

1

Enable Unknown Sources

Go to Settings > Security > Enable "Unknown Sources"

Enable Unknown Sources
2

Download APK

Download the Taobao APK file from our secure link

Download APK
3

Install the App

Open the downloaded APK file and tap "Install"

Install Taobao
Download APK

Quick Download with QR Code

Taobao Download QR Code

Scan to Download

Use your phone's camera to scan this QR code and download Taobao directly

Note: You may need to change your App Store region or enable unknown sources first

Troubleshooting

Can't find Taobao in App Store?

Make sure you've changed your App Store region to China. Taobao is primarily available in the Chinese App Store.

APK won't install?

Ensure you've enabled installation from unknown sources in your security settings.

App crashes after installation?

Try restarting your device. If the problem persists, uninstall and reinstall the app.

Need more help?

Visit our FAQ page or contact us for assistance.