Create your account in a few simple steps
Before you can start shopping on Taobao, you'll need to create an account. Follow these steps to register:
Launch the Taobao app on your device. If you haven't downloaded it yet, follow our download guide.
Tap on the "My Taobao" icon at the bottom right, then tap "Sign In/Register".
Select whether to register with your email or phone number. For international users, email is often easier.
Fill in your email or phone number, create a password, and enter the verification code sent to you.
Add your name, shipping address, and other required information to complete your profile.
Taobao registration screen
Make sure to use a valid email that you have access to, as important order notifications will be sent there. Also, consider downloading a translation app to help with the registration process if you don't read Chinese.
After registration, you may need to verify your account for security purposes. Here's how:
Look for a verification code sent to your email or phone.
Enter the verification code in the app when prompted.
You may be asked to set up security questions for account recovery.
Taobao verification screen
If you're having trouble receiving the verification code, check your spam folder or try using a different email provider. Some international email services may be blocked in China.