Creating a Taobao Account

Before you can start shopping on Taobao, you'll need to create an account. Follow these steps to register:

1

Open the Taobao App

Launch the Taobao app on your device. If you haven't downloaded it yet, follow our download guide.

2

Access Registration Page

Tap on the "My Taobao" icon at the bottom right, then tap "Sign In/Register".

3

Choose Registration Method

Select whether to register with your email or phone number. For international users, email is often easier.

4

Enter Your Information

Fill in your email or phone number, create a password, and enter the verification code sent to you.

5

Complete Your Profile

Add your name, shipping address, and other required information to complete your profile.

Taobao Registration Screen

Taobao registration screen

Pro Tip

Make sure to use a valid email that you have access to, as important order notifications will be sent there. Also, consider downloading a translation app to help with the registration process if you don't read Chinese.

Account Verification

After registration, you may need to verify your account for security purposes. Here's how:

1

Check Your Email/Phone

Look for a verification code sent to your email or phone.

2

Enter the Code

Enter the verification code in the app when prompted.

3

Set Up Security Questions

You may be asked to set up security questions for account recovery.

Taobao Verification Process

Taobao verification screen

Important Note

If you're having trouble receiving the verification code, check your spam folder or try using a different email provider. Some international email services may be blocked in China.

What's Next?

Now that you've created your Taobao account, you're ready to start shopping! Here are your next steps:

Set Up Payment

Connect your payment method to make purchases.

Payment Guide

Start Browsing

Explore millions of products on Taobao.

Search Guide

Understand Shipping

Learn about shipping options and costs.

Shipping Guide